Contact us
We are here to help, what do you need?
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Medical emergencies
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You are a customer, and you need to carry out a procedure
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Doubts about taking out a policy
I am a DKV Seguros customer
Online services and applications
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Carry out your customer procedures through Customer area or download Activa DKV app.
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Download the app Quiero cuidarme Más, and manage your health easily.
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If you have DKV Personal Doctor insurance, manage your health and your insurance from the Personal Doctor app.
Contact via WhatsApp
Emergency telephone contact
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24-hour doctor: 976 991 199 - 900 810 074
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24h helpline death notification: 976 506 009 - 900 810 141
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24-hour helpline home claims: 976 991 198 - 900 810 076
Telephone contact for worldwide travel assistance
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Worldwide travel assistance health: 913 790 434
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Worldwide travel assistance burial: 934 968 893
Telephone contact for general information
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General: 976 506 000 - 900 810 072
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DKV Famedic patient: 913 438 598 - 900 814 393
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Customer with reimbursement insurance: 976 814 983 - 900 814 390
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DKV Decesos customer: 976 506 009 – 900 810 141
Email contact
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General: atencion.cliente@dkvseguros.es
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Authorisations: autorizaciones@dkvseguros.es
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DKV Famedic patient: atencionfamedic@dkvseguros.es
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DKV Personal Doctor customer: atencionclientedigital@personaldoctor.es
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Customer with reimbursement insurance: dkvreembolso@dkvseguros.es
Contact your branch
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Find your branch más cercana.
Contact for claims and complaints
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If you wish to submit a claim/complaint, ponemos a tu disposición toda la información que necesitas.
I want to take out insurance
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If you would like to take out insurance, call us at 959 894 456
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You can also write to us at quierocontratar@dkvseguros.es
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If you want to know the price of your health insurance calculate the price of your insurance here.
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Leave us your details using the following form and we we'll call you
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If you prefer, find your branch closer to you and contact us.