NEW! Quick and simple request for authorisations through WhatsApp
Request for PCR test prescribed by a DKV doctor to detect COVID-19
We resolve your most frequent queries and procedures (queries about the medical directory, insurance cover and much more).
With total security
At DKV we will never ask you for your health information via WhatsApp, as health information is protected by the General Data Protection Regulation. For the same reason, we will never ask you to send us voice messages.
Add the WhatsApp Customer Service number +3460160602 to your WhatsApp contacts
Chat with our Digital Support team, shall we help you? Write your full name and National ID number or NIE and tell us what procedures you wish to carry out.
The WhatsApp Customer Service is available from 9:00 am to 9:00 pm, from Monday to Friday.