Mutual society members may continue to use healthcare services until the new agreement is signed.


Muface Nacional
We will continue to provide updates on the next steps to follow. For more information, visit the mutual society's website.

Muface Internacional
We will work with you and answer any questions you may have during the process of change of company.
Mutual society members that trust in DKV
Medical professionals
Of medical tests do not require authorisation
Virtual consultations with doctors
More than 51,000 doctors and 1,000 centres available for you.
Doctors, centres an own health spaces
Additional services
The company that offers you the best services so that you can take care of your health wherever you are
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24h medical assistance
You can speak directly with a doctor to resolve medical questions 24 hours a day, or have an online consultation via video call with medical specialists, or chat with a health coach or midwife service. With the possibility of sharing images and documents, directly and privately with a doctor, as well as having a consultation with a psychologist. See more.
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Telephone advice helplines
If you have a health query that concerns you, get advice by calling the Médico DKV 24h helpline wherever you are. Medical helplines: paediatrics, nutritionist, conditions affecting women, pregnancy, childhood obesity, sports medicine and psychoemotional. See more
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Health and wellness services
Health services at special prices for being a DKV customer: Nutrition, sports, fertility treatments, cosmetic or wellness treatments, among others. Access to the Health and Wellbeing Club here.
Contact for national mutual society members
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Medical emergencies 900 300 799
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For authorisations mutualistas@dkvseguros.es
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For questions about your insurance as a DKV mutual society member 900 810 073
Contact for international mutual society members
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Consultation with your doctor 24/7 976 991 199
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24-hour information and emergencies abroad 976 768 998 - 900 810 672
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24-hour emergencies in Spain 900 300 799
Why choose your healthcare with DKV
We want to help you make the best decision
We have been more than 40 years taking care of the health of mutual society members
You can process online authorisations for more than 75% of medical tests
We have 23 Espacios de Salud DKV and more than 1,000 medical centres available
We have implemented several initiatives in terms of healthcare and the integration of people with disabilities, as well as measures to protect the planet