Mutual society members may continue to use healthcare services until the new agreement is signed.
For more information, visit the mutual society's website:
We will continue to provide updates on the next steps to follow.
Mutual society members that trust in DKV
Medical professionals
Of medical tests do not require authorisation
Virtual consultations with doctors
DKV early detection plans for cancer
The portfolio of services arising from the agreements entered with mutual companies for civil servants (MUFACE and MUGEJU) includes preventive programmes for gynaecological and colorectal cancer (with the criteria established in the National Health System's shared portfolio of services).
DKV is in the process of implementing early detection plans for colorectal cancer, cervical cancer and breast cancer. These are prevention activities (secondary) aimed at the early diagnosis and treatment of the disease and that are offered to the target population (established according to age and effectiveness criteria), even if they do not show any symptoms.
It is an invitation to carry out a screening test that will help discard any suspect cancer pathology or, otherwise, approach its treatment early and, therefore, with further guarantees of success.
Insurance for you and your family
Once your healthcare has been covered
We offer you the possibility of complementing your healthcare with different insurance options for you and your family:
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Healthcare insurance for families.
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Dental insurance.
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Income protection insurance in the event of hospitalisation, home insurance, funeral insurance or life insurance.
More than 51,000 doctors and 1,000 centres available for you.
Doctors, centres an own health spaces
Additional services
The company that offers you the best services so that you can take care of your health wherever you are
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24h medical assistance
You can speak directly with a doctor to resolve medical questions 24 hours a day, or have an online consultation via video call with medical specialists, or chat with a health coach or midwife service. With the possibility of sharing images and documents, directly and privately with a doctor, as well as having a consultation with a psychologist. See more.
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Telephone advice helplines
If you have a health query that concerns you, get advice by calling the Médico DKV 24h helpline wherever you are. Medical helplines: paediatrics, nutritionist, conditions affecting women, pregnancy, childhood obesity, sports medicine and psychoemotional. See more
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Health and wellness services
Health services at special prices for being a DKV customer: Nutrition, sports, fertility treatments, cosmetic or wellness treatments, among others. Access to the Health and Wellbeing Club here.
Further information
Download the Quiero cuidarme Más app!
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Video consultations with specialists and 24h medical chat
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Request an appointment with multiple medical centres without having to call or go in person.
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Receive, store and share your health documents.
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All your electronic prescriptions without going to a consultation.
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Analytical test request in your health folder.
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Take care of your mind with the online psychology service and tools to manage your emotions.
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Health coach to quit smoking, lose weight or track your pregnancy, among other benefits
We care about hour health
We tell you about the most common vision problems
In this e-book you will find information on the most common vision problems:
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Myopia.
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Farsightedness.
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Astigmatism.
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Presbyopia.
What's more, at the end of the guide you will find out about the impact of technology on your eye health and tips on reducing its impact
Contact for national mutual society members
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Medical emergencies 900 300 799
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For authorisations mutualistas@dkvseguros.es
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For questions about your insurance as a DKV mutual society member 900 810 073
Contact for international public insured persons
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Public Administrative Staff Abroad
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Muface Internacional
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International Cooperation
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For more information, please click here
Download the Activa DKV App!
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View your doctors and medical centres.
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Your digital medical card.
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Manage your authorisations and reimbursements.
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Contact DKV.
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Digital healthcare services: video consultation and chat with specialists, prescriptions, reports, etc.
Why choose your healthcare with DKV
We want to help you make the best decision
We have been more than 40 years taking care of the health of mutual society members
You can process online authorisations for more than 75% of medical tests
We have 23 Espacios de Salud DKV and more than 1,000 medical centres available
We have implemented several initiatives in terms of healthcare and the integration of people with disabilities, as well as measures to protect the planet
Are you one of us?
We want to improve what surrounds us! With our four causes.
Actions that fight against reducing overweight figures in children.
We have obtained the Zero CO2 seal from ECODES. Our planet needs us, and we work towards protecting and recovering it.
We no longer want to be mothers, but MalasMadres, which is why we are launching #TimeToTakeCareOfYourself
At the DKV Integralia Foundation, we work towards the social and professional integration of all people.