Discover the Activa DKV app

We want to have full control over our insurance!

  • Access to everything that your insurance offers

  • Independence to carry out your administrative procedures from anywhere

  • Specialised online advice

 

All the benefits of the DKV Activa app  

Why download the app

Manage appointments

Request an in-person appointment using the medical directory in a quick and simple way

24h chat

Contact DKV immediately and for whatever you need via chat

Manage your insurance

You will be able to process documentation and authorisations with a simple click

Quiero cuidarme + App

Enjoy access to all digital health services from the App

Download the Activa DKV App!

  • View your doctors and medical centres.

  • Your digital medical card.

  • Manage your authorisations and reimbursements.

  • Contact DKV.

  • Digital healthcare services: video consultation and chat with specialists, prescriptions, reports, etc.

https://play.google.com/store/apps/details?id=com.dkv.appdkv&hl=es& gl=ES
https://apps.apple.com/es/app/activa-dkv/id6443825826

Digital channels and apps

We provide you with tools to make your life easier and take care of your health

DKV Activa

Medicine and manage your insurance

 

The DKV App with which you can manage all the aspects related to your insurance and health.

 

View your medical directory

Manage your authorisations

Your digital medical card

Virtual assistant that will help you with whatever you need

Manage your insurance documentation, contact details and payment methods

Connect with the digital health services of the Quiero cuidarme Más app

https://play.google.com/store/apps/details?id=com.dkv.appdkv&hl=es& gl=ES
https://apps.apple.com/es/app/activa-dkv/id6443825826
Quiero Cuidarme Más App

Quiero Cuidarme Más App

Medicine

Comprehensive management of the most important aspects of your health

Unlimited video consultations with specialists and 24h chat

Request an electronic prescription so that you can go straight to the pharmacy

Request an in-person appointment using the medical directory

Digital midwife

Psychological guidance through chat with tools to improve your mental health

Safely receive and store your medical reports and results

https://play.google.com/store/apps/details?id=com.dkvservicios.quierocuidarmema…
https://apps.apple.com/es/app/dkv-qc-quiero-cuidarme-m%C3%A1s/id1388213553
Quiero Cuidarme Blog

Quiero Cuidarme blog

Health tips

 

The DKV blog with which to learn how to take care of yourself with health advice for all the family.

 

Go to the blog and subscribe to receive the latest articles every week in your email.

Tips for a healthy diet

Articles written by our experts

Interactive infographics and video tips

Discover the Activa DKV app

Access all digital health services provided by Quiero cuidarme Más from the Activa DKV app. A shortcut so you don't have to log in twice. Save time and carry out all your insurance procedures from the app.

 

Frequently asked questions about Activa DKV

We resolve your most frequent queries about the Activa DKV app

 

 

 

Is Activa DKV available to all DKV Seguros customers? 

It's available to DKV Salud, Dentisalud and Famedic customers

Who can access it? 

The policyholder and all insured persons of legal age. Any procedures involving minors, or showing their card, can be carried out by the policyholder, but not the rest of insured persons of legal age. 

In how many languages will it be available?

Spanish, English, German and Catalan. 

What should I do if I have any queries about a procedure or process? 

We have made available a DKV WhatsApp channel for users, so you can report any issue or complication 960 160 602

When installing Activa DKV, can I remove all other DKV applications?

You will be able to remove the following applications: 

  1. Quiero cuidarme Más - No, you shouldn't remove it. This will be used by the customer to process medical and telemedicine services. Activa DKV will be integrated into it to provide services that are related to the insurance. 

  2. Reembolso App - Yes, you can remove it. 

  3. Famedic card - Yes, you can remove it. 

  4. DKV Móvil - Yes, you can remove it. 

 

What should I do if I forget my password?

Before logging in, you must first register. If you have already registered, enter the NIF/NIE/Passport you used to take out the policy and the password. 

On the login page, users have available the option "Forgotten your password?", where they can enter their username (NIF/NIE or Passport) and reset their password via email or SMS (depending on the permissions provided to the company), and once the details have been validated, a message will be sent to change the password. If the telephone or email details used are incorrect, you will have to change them via the Customer Area or by contacting the DKV WhatsApp team.

Once downloaded, which username and password do I use to log in? 

If you haven't registered yet, you'll need to have your medical card at hand. If you haven't received it yet, you can enter the policy number appearing on your policy's Specific Terms and Conditions, your DNI and date of birth; all these details must match those provided when taking out your policy. 

What do I need if I haven't registered yet? 

Yes, Activa DKV has shortcuts to the Quiero cuidarme Más app; therefore, you need to download both apps. 

Are you one of us?

We want to improve what surrounds us! With our four causes.

Against childhood obesity

Actions that fight against reducing overweight figures in children.

Less sugar, more fruit!
For the planet

We have obtained the Zero CO2 seal from ECODES. Our planet needs us, and we work towards protecting and recovering it.

Less plastic, more environmental health!
For women's health

We no longer want to be mothers, but MalasMadres, which is why we are launching #TimeToTakeCareOfYourself

Less thinking about everything, more caring for you!
For inclusion

At the DKV Integralia Foundation, we work towards the social and professional integration of all people.

Fewer barriers, further integration!