Insurance with a Personal doctor

All the cover of a comprehensive health insurance policy and the reassurance of having your own personal doctor.

  • You will enjoy a personalised medical care.

  • Continuous monitoring of your health condition.

  • You can go for a medical consultation whenever you need it.

Why choose health insurance with a Personal Doctor?

video consultation icon
Personalised medicine

Personal doctor and paediatrician whenever you need it: diagnosis, monitoring and referral to specialists.

health advice icon
Health assistant

An adviser that frees you from all the bureaucracy: processing authorisations and medical appointments.

specialist doctor icon
Guided medical directory

Extensive medical directory with all specialities. Your doctor will guide you when you need a specialist.

cell phone procedures icon
Contact a doctor on your mobile phone

From a single app, you can contact your doctor and manage everything related to your health and your policy.

What health insurance do you need?

Compare the cover of insurance with personal doctor service.

Are you looking for another type of insurance?

We have designed insurance to cover your and your family's needs according to your finances, lifestyle and use you are going to give the health insurance.

insurance with copayments

Insurance with copayments

If you're not going to use the insurance frequently and want a more economical premium, choose a health insurance with copayments.

DKV Seguros without copayment

Insurance without copayments

If you don't want to pay more and want to have a fixed monthly payment, regardless of how you use your insurance, choose an insurance policy without copayments.

DKV Mundisalud insurance

Reimbursement insurance

If you're looking for an insurance policy that you can use to go to any doctor or centre anywhere in the world, even if it doesn't work with insurers.

Frequently asked questions about insurance with personal doctor 

We resolve your most frequent queries insurance with a personal doctor

 

What can an insurance with "Personal doctor" benefit me in?

Your 'Personal doctor' is a trusted healthcare professional who works continuously and in a personalised way to look after your health. You can consult them whenever you want to clear up any doubts or concerns you may have. They will also guide you and refer you to other specialists when necessary, ensuring that you receive the best possible care.

 

Your 'Personal Doctor' will be available through the Personal Doctor app, allowing you to make enquiries whenever you need it. It will be available 24 hours a day, 7 days a week. If your personal doctor is not available, their team will help you, ensuring that you always receive the care you need.

What are the differences between an insurance policy with a personal doctor and traditional health insurance?

A 'Personal Doctor' insurance policy offers you continuous and personalised care. You can talk to your personal doctor at any time, receive quick guidance and be referred to other specialists when necessary. You will also have access to this service 24/7, always guaranteeing the support you need. 

 

The cover of an insurance policy with a personal doctor and traditional health insurance is similar, but the difference lies in the fact that with an insurance policy with a personal doctor, you will always be supported. You will have a single doctor to clear up your health-related doubts, guide you on the need to visit a specialist and manage any procedure related to your insurance through the health assistant.

 

What is the personal health assistant's function? What can they help me with?

The personal health assistant will provide you support and take care of the procedures you need, either to request an appointment in medical centres or with the insurance company, with the aim of facilitating the authorisation process.

In addition, you will have a chat service available to ask any question you may have in relation to managing your insurance. Your health queries will be directly answered by your "Personal doctor".

How is your insurance policy managed with a personal doctor?

You'll have everything at hand via the Personal Doctor app: you will be able to review your health information, see your schedule of medical appointments, receive a video consultation with a doctor, enjoy 24/7 medical assistance and use a chat service for any questions about pharmaceuticals.

In addition to a direct chat with the health assistant to help you avoid unnecessary paperwork (managing appointments and authorisations), you'll have another chat with our customer service team for changes, modifications and questions about your policy.

Will my personal doctor be available to attend to any medical consultation?

The personal doctor is available Monday to Friday from 8am to 8pm. The professional is available for consultation 7 hours a day, and you can find out about their availability by scheduling an appointment. 

 

If your personal doctor is not available when you contact them through the chat (because it is outside their available working hours or they are attending to another patient), another professional from their team will assist you. Everyone has access to your medical history, as they are part of their own and interconnected team!

What are the advantages of an insurance with personal doctor if I have children?

If you have children under 15, the insurance with a personal doctor includes a personal paediatrician service. As with children over 15, in the app's initial settings, you can select the paediatrician who will monitor your children's health.

 

You will schedule the first consultation to get to know each other, and the following consultations will be carried out in the same way, that is, by scheduling a virtual consultation or medical chat. In addition, if necessary, the paediatrician may refer them to a specialist.

Can I take out health insurance with a personal doctor online?

At DKV, we offer tools to make your life easier. Below, you can calculate the price of our health insurance policies with a personal doctor, which will allow you to compare different options and take out the one that best suits your needs.

 

Calculate the price of your health insurance with a personal doctor here

You are a DKV customer

Please call us on:

900 810 072

Exclusive mutual society members

Please call us on:

900 810 073

You aren't a DKV customer