Frequently asked questions about life insurance
Does life insurance include healthcare services?
Yes, our policies include access to DKV Club de Salud y Bienestar, with medical and wellness services at special prices, and to the Quiero cuidarme Más app, a digital health platform that allows you to manage your health.
What healthcare services are included in my life insurance policy?
In addition to those related to your health, you will enjoy the following:
• Psychological assistance due to death, disability or severe illness
• Family assistance: advice from a personal adviser, legal advice and psychological assistance
• Free legal advice helpline
• Management service in the event of death
• Free online will
What is understood by total disability and permanent disability?
It is the disability that completely incapacitates the insured person from performing any profession.
Can I take out life insurance if I have an illness?
You will have to provide us with information about your illness so we can tell you if you can take out the insurance policy under normal conditions, if you have to pay a higher premium than normal, or if it is a risk that we cannot cover. Please, contact us.
If I contract an illness, can the insurer cancel my life insurance?
No, your contract will remain in force and will continue to be renewed automatically until the maximum age of cover (70 for death or 65 for disability or other complementary insurance).