Visit to the doctor

When your health is seriously affected, the first step to get back to normal is to visit a doctor
 

Visits to the doctor are usually the gateway to the healthcare service. Before a primary care consultation, we need to make an appointment, which we can do in different ways. On the one hand, you can complete the entire appointment procedure online. Thus, in a simple click you get an overview of the days and dates on which your doctor is available, so you can choose the one that best suits your needs.
 

If you are not so familiar with new technologies and prefer in-person assistance, you can go to your health centre and make the appointment in person. The documentation needed to make an appointment to visit the doctor is your health card, which gives medical professionals access to your medical history.
 

Visit to the primary healthcare practitioner 

If the reason for your visit to the doctor is minor, the family doctor who will attend you will be responsible for prescribing treatment and, if necessary, adding the medication necessary for your recovery into your electronic prescription.
 

On the contrary, if your problem is serious or requires the assessment of a specialist doctor, it will be the primary healthcare practitioner who will refer you to a specialised centre or directly to a hospital depending on the urgency of the treatment.
 

If you arrange an appointment to visit the doctor and you are not able to go for various reasons, to ensure the public healthcare continues to function correctly, it is advisable to call the healthcare centre where you arranged your appointment in order to cancel the visit to the doctor and to enable someone else to benefit from that time. 

Calculate your medical directory insurance

Are you looking for health insurance and you don't know which one is suited to your needs? Compare the different modalities based on the coverage included in each health insurance.

Your postal code must consist of five digits
Fill in your phone number. Remember that it must consist of 9 digits. For example, "123 456 789"
Delete insured person Add insured person
Accept the reception of information about the DKV Seguros Group's products (including electronically). Consultations privacy policy
Taking out insurance by phone

Calculate and take out your insurance

Call us with no strings attached at 876 14 70 77

Quiero cuidarme Más app

Download our Quiero cuidarme Más app!

 

  • Video consultations with specialists and 24h medical chat

  • Request an appointment with multiple medical centres without having to call or go in person.

  • Receive, store and share your health documents.

  • All your electronic prescriptions without going to a consultation.

  • Analytical test request in your health folder.

  • Take care of your mind with the online psychology service and tools to manage your emotions.

  • Health coach to quit smoking, lose weight or track your pregnancy, among other benefits

icono telefono
DKV 24-hour doctor

Medical advice helplines

icono videoconsulta medica
Video consultation and chat with specialists

Through our Quiero cuidarme Más app wherever you are

icono seguro dental
Dental coverage

Our health insurance includes dental cover at no additional cost

icono medico especialista
Extensive medical directory

Over 40,000 healthcare professionals and 1,000 healthcare centres without waiting lists

You are a DKV customer

Please call us on:

900 810 072

Exclusive mutual society members

Please call us on:

900 810 073

You aren't a DKV customer