New coverage in health insurance for 2024

INSURANCE FOR THOSE WHO WANT TO TAKE BETTER CARE OF THEMSELVES

You are one of us! One of those who want to take care of themselves. To that end, we are taking a step further by offering you great new benefits and new cover in your policy, which you will be able to enjoy as of 1 January. Let's do it!

 

Find out about the new medical copayments for 2024 here

 

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We want to tell you what's new with your insurance!

Would you like to find out about the new coverages in your insurance? This video explains some new features available from 1 January 2024. Don't miss out!

ADVANTAGES OF BEING DKV HEALTH ACTIVISTS

Hospital
Extensive medical directory

+51,000 medical professionals at your disposal and 7 of the 10 best hospitals in the country.

Dental coverage
Dental service

Unlike other health insurance, your policy includes a dental health service at no additional cost.

Taking out the insurance
Guaranteed price

The price of your insurance will not be affected by you using your policy. Exclusively for the individual modality.

travel assistance
Worldwide travel assistance

Up to 20,000 euros in travel assistance on trips abroad of less than 180 days.

Examples of new cover included in your health insurance (based on the modality taken out)

State-of-the-art treatments in diagnostic means and therapeutic provisions

Therapeutic provisions

  • Psychological care

For cancer patients with a prescription from the oncologist.
 

  • Clinical psychology

Outpatient psychotherapy sessions on an individual basis and telepsychotherapy* sessions (counted together towards the limit of sessions established in the policy), with a prior prescription from an oncologist and without having to visit a psychiatrist, for cancer patients.

- In medical directory policies up to a maximum limit of 20 sessions per insured person and per calendar year.

 

- In reimbursement policies, with the maximum annual limit of sessions per insured person and per year specified in the table of coverage and limits attached to the specific terms and conditions (sum of own services and external services).

* Telepsychotherapy can only be accessed through the network arranged by DKV Seguros (own services modality).

 

Diagnostic tests

  • Multi-parametric magnetic resonance imaging (mpMRI) for the prostate, in the following cases:

- High clinical risk of prostate cancer, when at least two of the following criteria are met: High Prostate Specific Antigen (hereinafter, PSA) in blood (between 4-10 ng/ml) for more than three months, the PSA ratio (free/total) is less than 20% or the rectal examination of the suspect prostate surface is different (the size, hardness, consistency and changes with respect to its normal state are assessed).

 

- Local and regional staging of prostate cancer.

 

- Active surveillance or planning of focal therapies.

 

- Suspicion of recurrence after cancer treatment.
 

Digital Health

  • Take medication alert in "Mi Farmacia" (Quiero cuidarme Más app)

The insured person receives a reminder at the time they should take their medication, making sure they don't skip it.
 

  • Nixi for children

Virtual reality kit to prepare children patients before surgery. With the VR glasses and the help of the character Nixi, minors will explore the operating room inside, as well as visit the preoperative and recovery rooms, with the aim of reducing their anxiety before the procedure. Nixi is not only in virtual reality, it also comes in the form of a plush toy to play together.
 

  • Occupational teletherapy for neurological diseases

Scheduled virtual treatment sessions provided through the corresponding "DKV Network of Telemedicine Healthcare Services" (own services), according to the insurance modality contracted and with the company's prior authorisation, prescribed by a rehabilitation doctor or neurologist. Aimed at treating and rehabilitating the loss of cognitive and motor functions in the following neurological pathologies: Parkinson's disease, Alzheimer's disease, multiple sclerosis and stroke. In stages of the disease where the person can benefit from this type of therapy. With a limit of 12 sessions per insured person per calendar year.
 

We are true to our purpose
Committed to our customers and environment

Committed to our customers and environment

Together, we take action for a healthier humanity. This is why, we continue to make progress in integrating social, environmental and ethical aspects when creating new products and renewing current ones.
 

  • Contracting age up to 75

  • Up to 40 psychology sessions, according to the diagnosis

  • Nature Dose, a digital environmental health solution

  • ECO Insurance: DKV Ecohogar and DKV Ecofuneral

  • We have been a ZeroCO2 company since 2007

We want to normalise people's mental health care

Did you know that mental health problems will be the leading cause of disability by 2030?

At DKV, we not only work to take care of your physical health, but we are also right here by your side to help you maintain a good emotional health, offering solutions for each of your needs and for an early diagnosis.

  • Self-care tools and a chat with a psychologist via the "Take care of your mind" function in the Quiero Cuidarme Más app

  • In DKV Omm, you can learn how to manage and improve your emotions

  • Psycho-emotional helpline: 900 810 675

  • Virtual consultations with a psychiatrist and psychologist through the Quiero Cuidarme Más app, with no authorisation.

  • Discounts on therapy to resolve family conflicts, digital detoxification and more through DKV Club de Salud y Bienestar

  • Consultations with psychiatrists and, if prescribed, individual psychotherapy treatments within the policy's limits. Also for minors, with a paediatrician's prescription, and for cancer patients, with an oncologist's prescription.

Quiero cuidarme Más app

Download our Quiero cuidarme Más app!

 

  • Video consultations with specialists and 24h medical chat

  • Request an appointment with multiple medical centres without having to call or go in person.

  • Receive, store and share your health documents.

  • All your electronic prescriptions without going to a consultation.

  • Analytical test request in your health folder.

  • Take care of your mind with the online psychology service and tools to manage your emotions.

  • Health coach to quit smoking, lose weight or track your pregnancy, among other benefits

New in DKV Club Salud y Bienestar
Extensive catalogue of health services at great discounts
DKV Club Salud y Bienestar

More than 700 services and 25,000 professionals from the finest clinics and names on the market, at special prices:

  • Instituto Quirúrgico Capilar. Clinic specialising in hair transplant procedures: Hair loss treatment and hair transplant with a remote consultation service, so that you don't have to travel before the surgery.

  • Lullaai service. Improve your baby's sleep: A personalised sleep plan service that will help you set routines and better understand your baby's sleep.

  • Linde: Solutions for patients with sleep apnea and oxygen therapy

  • Cognitive telerehabilitation for ADHD in children.

  • 5% discount on online purchasing services when you register with the code "Bienvenida2024"

Discover the new Activa DKV app!

 

  • View your available healthcare professionals and emergency services, or chat with a doctor.

  • Access digital healthcare services to take care of your health in the most convenient way.

  • Digital medical card.

  • Request authorisations and reimbursements and find out their status.

  • Check your bills and copayments.

  • Access the Quiero cuidarme Más app and view your medical reports and electronic prescriptions.

  • Manage your Healthy Lifestyle index

See more details of the Activa DKV app

We want to improve what surrounds us! With our four causes.

Are you one of us?

Against childhood obesity

Actions that fight against reducing overweight figures in children.

For the planet

We have obtained the Zero CO2 seal from ECODES. Our planet needs us, and we work towards protecting and recovering it.

For women's health

We no longer want to be mothers, but MalasMadres, which is why we are launching #TimeToTakeCareOfYourself

For inclusion

At the DKV Integralia Foundation, we work towards the social and professional integration of all people.

You are a DKV customer

Please call us on:

900 810 072

Exclusive mutual society members

Please call us on:

900 810 073

You aren't a DKV customer