Discover the Activa DKV app
We want to have full control over our insurance!
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Access to everything that your insurance offers
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Independence to carry out your administrative procedures from anywhere
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Specialised online advice
All the benefits of the DKV Activa app
Why download the app
Manage appointments
Request an in-person appointment using the medical directory in a quick and simple way
24h chat
Contact DKV immediately and for whatever you need via chat
Manage your insurance
You will be able to process documentation and authorisations with a simple click
Quiero cuidarme + App
Enjoy access to all digital health services from the App
Digital healthcare services in your pocket
Activa DKV que te ofrece servicios de salud digital para que cuidarte sea más fácil y rápido.
Download the Activa DKV App!
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View your doctors and medical centres.
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Your digital medical card.
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Manage your authorisations and reimbursements.
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Contact DKV.
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Digital healthcare services: video consultation with specialists, 24-hour chat, prescriptions, reports and more in the Quiero cuidarme Más app.
Frequently asked questions about Activa DKV
We resolve your most frequent queries about the Activa DKV app
It's available to DKV Salud, Dentisalud and Famedic customers
The policyholder and all insured persons of legal age. Any procedures involving minors, or showing their card, can be carried out by the policyholder, but not the rest of insured persons of legal age.
Spanish, English, German and Catalan.
We have made available a DKV WhatsApp channel for users, so you can report any issue or complication 960 160 602
You will be able to remove the following applications:
Quiero cuidarme Más - No, you shouldn't remove it. This will be used by the customer to process medical and telemedicine services. Activa DKV will be integrated into it to provide services that are related to the insurance.
Reembolso App - Yes, you can remove it.
Famedic card - Yes, you can remove it.
DKV Móvil - Yes, you can remove it.