Get to know YosoyDKV!
We'll tell you everything you will find in your insurance so you can take advantage of it
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Cover and benefits of your insurance.
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Additional health services, discounts on leisure, technology, home, and other brands.
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Challenges to improve your lifestyle habits.
Access to the DKV medical directory
More than 51,000 specialists and 1,000 private medical centres across Spain
Make the most of everything that your DKV insurance has to offer
The tool to log in to your customer account and access the healthcare you want.
Medical advice service with specialists and emergency service via video consultation, chat and over the phone, 24/7.
Carry out your procedures quickly: process authorisations, receive reimbursements, access your medical reports, etc.
Supplement your health cover with additional services, at lower-than-market prices for being a DKV customer.
Manage your insurance from the Activa DKV App
An app that lets you manage your insurance quickly and easily.
Download the Activa DKV App!
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View your doctors and medical centres.
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Your digital medical card.
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Manage your authorisations and reimbursements.
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Contact DKV.
Your doctor in your pocket
Quiero Cuidarme Más is an app that allows you to manage your health in a personalised way, with access to consultations, medical follow-ups, and tips for a healthier life.
Download the Quiero cuidarme Más app!
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Video consultations with specialists and 24h medical chat.
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Receive and share the results of medical tests.
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Request and check your prescriptions.
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Online psychology service.
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Digital health coach and midwife.
Frequently asked questions about your DKV insurance
We will answer your most frequent questions about dental insurance
What is the duration of a health insurance policy?
The duration of the contract is stipulated in the policy. It is annual and can be renewed by calendar years. The contract is renewed automatically every year without requiring confirmation.
However, both you and DKV can cancel the contract before the maturity date, provided that demonstrable notification has been given to the other party. One month’s notice is required for the policyholder and two months for DKV.
However, as a differential value proposal on the market, we commit to not cancelling the policy of insured persons with an individual modality that have remained in the policy for three consecutive years. Therefore, it will be a lifelong policy after the third year.
Where can I see the affiliated clinics?
When you take out health insurance, the medical directory is the most valuable benefit: having close the centres you need to visit and being able to go to a medical specialist whenever you need it.
At DKV, we have more than 51,000 affiliated professionals and 1,000 affiliated medical centres available throughout Spain. Avoid waiting lists and lengthy paperwork. We offer the professionalism of the most convenient and fastest healthcare, while you choose whatever you need at any time.
You can see all the doctors and centres included at medicos.dkv.es
When you become insured, you will also be able to do so from the Quiero cuidarme Más app, which in addition to providing you with solutions to take care of your health wherever you are, you will be able to easily access the medical directory.
Physiotherapy, do I need to go to the specialist first?
Yes, before attending physiotherapy sessions, you will first have to go to a specialist in traumatology, neurology, rheumatology or a rehabilitating doctor, who will prescribe the sessions.
How have the psychology sessions been set?
Insurance companies generally set a maximum limit of sessions per insured person per year. At DKV, we have one of the widest contracting age limits on the market. Further information
Book a telemedicine appointment by phone or video call
If you need telematic assistance from a doctor, you can request it through our app.