Whole life insurance
With our health insurance, we do not cancel contracts due to age or use if you have held your policy for over 3 years
What is the Lifelong policy clause?
In our health policies, we guarantee non-termination of contracts with more than three years of life. In accordance with the Insurance Act, health insurance contracts are renewed automatically every 31 December, unless one of the parties does not wish to renew it. Thus, the term of an insurance contract is calculated in periods of twelve months, by calendar years.
What is the non-cancellation commitment?
Some health insurers cancel their customers' policies when they reach a certain age or if they suffer especially serious illnesses. At DKV, we include a non-cancellation clause for reasons of age and use: the health insurance will continue to be effective, regardless of the age of the policy holder or the medical expenses incurred by the insurance company.
DKV cancelled my contract…
At DKV, we have a commitment to non-cancellation of your policy, provided that a series of conditions are met. We have the right to cancel a contract for non-payment of a premium or if the insured person has not been truthful (for example, in their statement of health) or if they have committed fraud. In order to know the specific reasons for your case, you will need to provide identification. Please write to us at atencioncliente@dkvseguros.com
DKV cancelled my cousin's / neighbour's contract…
For legal reasons, we cannot comment on the situation of third persons. However, we can state that our commitment to non-cancellation of policies depends on the clients' compliance with certain conditions. For example, we have the right to cancel a contract for non-payment of a premium or if the insured person has not been truthful (for example, in their statement of health).
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Medical advice helplines
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Our health insurance includes dental cover at no additional cost
Over 40,000 healthcare professionals and 1,000 healthcare centres without waiting lists