Social innovation
Social innovation

Responsible insurance policies

Our objective is to ensure that the products and services provided by our company meet customer expectations.

Extended age range for taking out a policy

We have extended the age for taking out any of our individual medical directory and reimbursement health insurance policies up to 75. We also offer a healthcare product, DKV Selección, without any age limitation.

Pre-existing illnesses

We are the first insurance company that insures customers with pre-existing illnesses by paying an additional premium.

Life policy clause

We guarantee non-termination of the contract in health policies with more than three years of life.

Clarity in our contracts

In our commitment to clear language, our documents have been reviewed by Spain's Consumers Union, an organisation that certifies that they satisfied with the contract's clarity and transparency.

We insure people with Down's Syndrome

We guarantee complete medical care in DKV's nationwide health services network, including primary care, assistance in and out of hospital, as well as emergencies in national territory, to people with Down's Syndrome and their families.

Ecological insurance

  • DKV Ecofuneral: The first ecological death insurance aimed at minimising the environmental impact by using eco-friendly services and components. 

  • DKV Ecohogar:home insurance that in addition to providing the best coverage helps maintain a healthier environment.

Guaranteed price commitment

We will not increase the policy's price for making use of itWe guarantee all individual contracts that we will not increase the price of the policies no matter how much they use them.