As a socially responsible company specialising in health, DKV is constantly concerned about sustainable growth by integrating environmental, energy saving and efficiency criteria.



Environmental protection is one of the aspects of DKV's sustainability programme, which is part of the company's own strategy and has been materialised as the company's environmental and energy policy. In spite of the insurance sector's activity not having a high environmental impact, DKV's management in its commitment towards continuous improvement, pollution prevention and the fight against climate change, has defined this policy as a key element of its management system, with the fulfilment of the following principles as its main premise:

1. Complying with environmental and energy legislation.

2. Preventing pollution through environmental protection measures.

3. Incorporating a management model aimed at minimising environmental impacts.

4. Collaborating in environmental and energy improvement projects.

5. Implementing this policy as a benchmark for establishing environmental and energy management programmes.

6. Raising awareness among employees.

7. Disseminating this environmental and energy policy among all stakeholders (customers, suppliers, collaborators, etc.)

8. Promoting research on the impact of the environment on health.

Environmental certificates

Environmental footprint

Energy consumption

  • Purchase of green energy since July 2015.

  • Mass removal of unnecessary digital files on servers to reduce energy consumption.

  • EKOsucursales project in offices under renovation or new:

    • High efficiency lighting and LED technology.

    • Efficient HVAC.

    • Heat recovery ventilation.

    • Sustainable materials.

We use natural gas, and biomass boilers and electricity as heating sources


electricity bills

2,139.10 MWh

100% supplied as green energy in Spain

Consumption of raw materials: water and paper

  • Dual flush cisterns and taps with flow reducers.

  • Changes in the paper purchasing policy (recycled + FSC and TFC).

  • Digital editions of medical charts.

  • Double-sided prints with lower quality.

  • Private electronic prescription and virtual consultations.

  • Digital contracting project.

  • Remote signing via mobile phone for new insurance policies.

water consumption

Water consumption

17.3 m3 

per employee and day

paper consumption

Paper consumption

0.45 kg

per employee and day

Circular economy and waste prevention

Measures for waste reduction
  • Eliminating battery-operated appliances.

  • Sustainable office supplies.

  • Printers with recyclable toner.

  • Donation to the NASCO Foundation of 250 pieces of equipment.


Waste generated 

0.04 kg

per employee and day

Climate change

Since its inception, DKV has focused its environmental policy on climate change, mainly for two reasons: The first is that climate change has short-, medium- and, above all, long-term consequences for DKV's business, as it has an effect on people's health. The second, that it also has a strong impact on the heart of the shareholders' business, among other reasons as a result of the further frequency of extreme weather events and their economic impact.

The new strategic project "Planeta Salud" was launched in 2020, and with it, DKV is taking a step forward in the fight against climate change.


Commitments 2030



Carbon Footprint
Carbon Footprint


Environmental initiatives with our stakeholders

DKV firmly believes that a company's responsible activity goes far beyond its internal policy of saving energy or paper expenditure, consequently, it implements initiatives to engage its stakeholders and raise their awareness:

For customers

DKV offers fully sustainable products that respect the environment, such as its policies DKV EcoHogar and DKV Ecofuneral.

QC+ app

The use of online apps and procedures is promoted to avoid travel and thus reduce the carbon footprint.


Creation of a Memory Forest to remember customers who died from COVID-19.

With employees

The EKOamig@s programme to raise awareness in the workplace on environmental issues

Litter collection voluntary work

Volunteer actions such as planting trees and litter collection on beaches and riverbanks.

With society

The DKV Health and the Environment Observatory, an annual publication; an initiative of DKV and the Ecology and Development Foundation (ECODES).

Blog 360 Society

Blog DKV 360 that aims to address the social and environmental challenges that we face individually and collectively in the 21th century.